Shipping policy

We ship worldwide. All orders are fulfilled and shipped directly from our international supplier.

Processing time
Orders are processed within 1–3 business days.

Estimated delivery times

  • Europe: 7–14 business days

  • USA & Canada: 7–15 business days

  • Rest of world: 10–20 business days

Delivery times may vary due to customs processing, holidays, or factors outside our control.

Shipping costs
Shipping costs are calculated at checkout unless stated otherwise.

Customs, Duties & Import Taxes
International shipments may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.

Delays
Delays may occasionally occur due to customs or international logistics. We appreciate your patience.

Lost or missing orders
If your order has not arrived within 30 days, please contact us at:
nautilus.shades@gmail.com